Kyle Busch’s lawsuit against Pacific Life and his former insurance agent provides a window into potential issues around complexity, suitability and more in indexed universal life policies.
New York Life hires Soni
Deepa Soni becomes executive VIP and CIO, similar to her previous role at The Hartford.
Life insurance 2.0: Innovations and digital strategies fuel growth
Automation and AI offer ways to tailor the shopping and management experience, but the digital interaction must be balanced with human support.
IICF announces CEO departure; Simply Business’ AI advisor: Insurance news
IICF announces CEO departure, Simply Business’ AI advisor, plus more insurance news.
WIL 2025: MetLife’s Donna Carr leads by example
Successful leadership requires authenticity, accountability and the willingness to go pursue new opportunities when they arise.
Top insurtech funding rounds, November 2025
There were about 50 funding events in the insurtech sector in November 2025.
How to help consumers understand life insurance
Behavioral science offers solutions to aid in customer comprehension of life insurance.
Life insurers answer what now for customers
Life insurance should continue to evolve by adding flexibility, accessibility and immediate value.
State Farm sued over policies backed by distressed insurer PHL
Three people who bought PHL life insurance and annuity contracts from State Farm agents are seeking class-action status for their complaint, which was filed in Chicago federal court Nov. 26.
AI in life insurance: Shaping an industry in new ways
Artificial intelligence is permeating the insurance ecosystem from different lines of coverage to jobs in carriers including sales, underwriting and claims.